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1. Do you ship internationally?
Yes, we offer worldwide shipping to most countries. Shipping times and fees may vary depending on your location.
2. How long does shipping take?
Standard international shipping usually takes 7–20 business days. Delays may occur during peak seasons or due to customs procedures.
3. What payment methods do you accept?
We accept major international payment methods including:
PayPal
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our Order Tracking page or the courier’s official website.
5. What is your return & exchange policy?
We offer returns within 7 days of delivery if the product is unused and in original condition. For more details, please refer to our Return & Exchange Policy page.
6. Do I need to create an account to order?
No, you can place an order as a guest. However, creating an account allows you to track orders, save addresses, and receive exclusive offers.
7. What if I received a damaged or wrong item?
We’re sorry for the inconvenience. Please contact us within 3 days of receiving your order with photos of the item. We will arrange a replacement or refund.
8.Can I change or cancel my order after placing it?
Orders can only be changed or cancelled within 12 hours of placing them. Please contact us as soon as possible.
9.Do you offer wholesale or bulk discounts?
Yes, we offer special pricing for bulk orders. Please reach out to us for wholesale inquiries.